Refunds and exchanges are handled on a case by case basis. Please contact our customer support team submitting a ticket to our system, here Contact us. You can also reach our customer support by emailing us at firstname.lastname@example.org. Inquiries are typically addressed within 24 hours.
Please submit your request of refund/ exchange within 14 days after you received your product.
For faster processing of your request please submit images demonstrating the issue with your order. Images should be:
We accept refund/ exchange for the following reasons only:
Please do not return any items without first contacting us with your issue. Any items sent to us without prior contact will be considered forfeit. Customers are responsible for return and exchange shipping rates.